Refund Policy
At Wicked Burn Apparel, every item is custom made to order just for you. Because of this, we do not accept standard returns or exchanges for change of mind.
However, we want you to love your purchase. That’s why we offer our No-Burn Guarantee:
The No-Burn Guarantee
If your order arrives damaged, defective, or misprinted, you never have to worry about packaging it up or shipping it back to us. We’ll send you a brand-new replacement at zero extra cost.
How to claim a replacement:
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Email us at hello@wickedburn.ca within 30 days of receiving your package.
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Include your order number (or proof of purchase).
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Attach a clear photo showing the defect or damage.
Once verified, we will process and ship a replacement directly to your door!
Important Exceptions & Guidelines
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Incorrect Size or Address: Because products are made to order, we cannot offer free replacements or refunds for incorrect sizes ordered or invalid shipping addresses provided at checkout. Please double-check our size charts and your address before placing an order.
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Lost Packages: If your tracking info shows your package was delivered but you haven't received it, please contact your local carrier first, then reach out to us so we can assist!